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Privacy Policy

Broadbandlyy Privacy Policy

At Broadbandlyy, accessible from our website, safeguarding your personal data is a top priority. This Privacy Policy outlines the categories of information we collect and record, along with how we utilize it to assist you in exploring home connectivity services. By accessing or using our platform, you signify your agreement to the practices described in this document.

We are committed to maintaining transparency regarding how user data is collected and managed across our website.

1. Information We Collect

When you interact with Broadbandlyy, we may collect personal information that you provide voluntarily. This includes details submitted when you check service availability at your address, sign up for alerts, or contact our customer support team. The data gathered typically includes your name, email address, phone number, and specific postal address details needed to verify local internet, TV, phone, or home security options.

2. How We Use Your Information

We utilize the information we collect in various ways, including to:

  • Process your address lookups and display matching local service providers.
  • Connect you with participating network operators when requested.
  • Improve, personalize, and expand our website functionality and offerings.
  • Understand and analyze how visitors interact with our platform.
  • Communicate with you for customer service, updates, and informational alerts.

3. Log Files & Cookies

Broadbandlyy follows a standard procedure of utilizing log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. Additionally, we use cookies to store visitor preferences and optimize user experience.

4. Third-Party Partners & Service Providers

As a service comparison platform, we work with participating telecommunications providers. When you request availability checks or plan details, relevant address and contact data may be shared with our trusted partners solely to facilitate service delivery and fulfill your inquiry. We do not sell or rent user data to unrelated third-party marketing entities.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

6. Children's Privacy

Protecting children while using the internet is an important focus. Broadbandlyy does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided this kind of information on our website, we strongly encourage you to contact us immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We advise you to review this page periodically for any updates. Changes take effect immediately upon being posted on this website.